Электронный каталог

811.1
C22
Carl, Sewell, Paul B. Brown
    Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer [Текст] / Sewell, Paul B. Brown Carl. - New York : Pocket Books, 1990. - 175 p. - ISBN 0-671-74795-9 : Б. ц.

УДК

811.1

Кл.слова (ненормированные):
Customers for Life -- Economics -- Finance
Аннотация: In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge.
Экземпляры всего: 1
ХР (1)
Свободны: ХР (1)

    Essentials of Management Information Systems.Fourth Edition : Organization and Technology in the Networked Enterprise / C. Laudon, Jane Price Laudon Kenneth. - USA : Prentice Hall, 2010. - 509 c. - ISBN 0-13-019323-2 : Б. ц.

Кл.слова (ненормированные):
Essentials -- Information Systems -- Management
Аннотация: For undergraduate and graduate level MIS and information systems courses taught in MIS, IS, CIS, Business and Management departments. It is well-suited for courses on the quarter system and those that combine a MIS text with hands-on software, projects, or case studies. This text prepares students for the constantly changing demands of using information systems as managers in today's fast-paced organizations - first by relating MIS to management, the organization and technology, focusing on the importance of integrating these elements; second by tracking emerging technologies and organizational trends; and third by consistently using examples taken from real businesses, both domestic and foreign.
Экземпляры всего: 3
ХР (3)
Свободны: ХР (3)

Robert, H. Frank, Amy Jocelyn Glass
    Microeconomics and Behavior [Текст]. Fourth edition / H. Frank, Amy Jocelyn Glass Robert. - [Б. м.] : McGraw-Hill, 2000. - 672 c. - ISBN 0-07-366083-3 : 4300.00 тг.

Кл.слова (ненормированные):
Behavior -- Microeconomics
Аннотация: Robert Frank' s Microeconomics and Behavior covers the essential topics of microeconomics while exploring the relationship between economics analysis and human behavior. The book' s clear narrative appeals to students, and its numerous examples help students develop economic intuition. This book introduces modern topics not often found in intermediate textbooks. Its focus throughout is to develop a student' s capacity to " think like an economist."
Экземпляры всего: 1
ХР (1)
Свободны: ХР (1)

Andrew, J. White
    The Washington Manual of Pediatrics [Текст] / J. White Andrew. - India : Lippincott Williams & Wilkins, 2022. - 721 p. - (South Asian Edition). - ISBN 978-93-93553-31-7 : Б. ц.

Кл.слова (ненормированные):
Pediatrics
Аннотация: Focusing on the essential information you need to know when caring for children in the hospital, ICU, emergency department, or subspecialty outpatient clinic, Dr. Andrew J. White's Washington Manual® of Pediatrics, 3rd Edition, provides concise, high-yield content that reflects recent advances in the field. This practical volume in the Lippincott Manual series presents brief, logical approaches to the diagnosis and treatment of common inpatient pediatric problems, as well as evidence-based references where they are available.
Свободных экз. нет

AK., Agarwal.
    Essentials of Prosthetics and Orthotics [Текст] : with MCQs & Disability assessment Guidelines / Agarwal AK. - India : Jaypee Brothers Medical Publishers, 2013. - 233 p. - ISBN 978-93-5090-437-4 : Б. ц.

Кл.слова (ненормированные):
Essentials -- Orthotics
Аннотация: his book Essentials of Prosthetics and Orthotics with MCQs and Disability Assessment Guidelines is one of the most focused and comprehensive book specially meant for Medical undergraduate and Postgraduates of Orthopaedic Surgery, Physical Medicine and Rehabilitation, BPT, BOT, BPOE and other allied Health Professionals. This book has 27 chapters dealing in various types of Prosthesis, Orthosis, Spinal Braces, Footwear Modifications, CAD-CAM, Hand Splints, Mobility Aids, Jaipur Foot, Leprosy, CP, Polio including Disability Guidelines and MCQs to test your skill and knowledge.
Свободных экз. нет

Vinod, K Paul.
    Essential Pediatrics [Текст] : as pedr the Latest CBME Guidelines / K Paul Vinod. - India : CBS Publishers & Distributors Pvt Ltd, 2023. - 884 p. - ISBN 978-93-5466-507-3 : Б. ц.

Кл.слова (ненормированные):
Essential -- Pediatrics
Аннотация: Medical knowledge is constantly charing. As cnew information becomes available, changes in treatment, procedures, eguipment and the use of drugs become necessary
Свободных экз. нет

Dennis, L. Stevens, Elaine C. Jong
    Netter's Infectious Diseases [Текст] / L. Stevens, Elaine C. Jong Dennis. - India : Elsevier, 2022. - 613 p. - ISBN 978-0-323-71159-3 : Б. ц.

Аннотация: Widely used by students, residents, generalists, and specialists, Netter's Infectious Diseases, 2nd Edition delivers must-know information on infectious diseases in a highly illustrated, easily accessible format. Concise visual overviews of essential topics provide a convenient, trustworthy way to review the basics of a given infectious disease or issue or to share with patients or staff. Drs. Elaine Jong and Dennis Stevens cover the wide spectrum of illness and disease in this complex field using memorable illustrations by world-renowned artist Frank H. Netter and others, offering a time-saving, authoritative look at infectious disease risk factors, clinical presentations, pathophysiology, and more.
Свободных экз. нет

Constance, R. Uphold
    Clinical Guidelines in Family Practice [Текст] / R. Uphold Constance, Virginia Graham Mary. - USA : Barmarrae Books, 2013. - 1002 p. - ISBN 978-0-9646151-9-9 : Б. ц.

Кл.слова (ненормированные):
Clinical -- Family Practice -- Guidelines
Аннотация: Clinical Guidelines in Family Practice, 5th edition, is the fully revised and updated version of a book that has been serving primary care clinicians for more than twenty years. Using a traditional and easy-to-follow format, the book examines all of the common conditions encountered in primary care settings, while also addressing health promotion and disease prevention. For each topic, the essentials of pathophysiology, clinical presentation, diagnosis, and corresponding treatment plans including prognosis and recommended follow-up schedules are sequentially organized. Also included are recommended web-based resources and references to more in-depth discussion of the various topics. As in previous editions, Clinical Guidelines in Family Practice aims for thoroughness in coverage and for concision in approach, a formula that helps clinicians to efficiently recognize and treat the myriad medical conditions that they face as primary-care providers."--Online book description.
Доп.точки доступа:
Mary, Virginia Graham

Свободных экз. нет

Dr., Judy Eaton.
    A Guide to Mental Health Issues in Girls and Young Women on the Autism Spectrum [Текст] : Diagnosis, Intervention and Family Support / Judy Eaton Dr. - UK : Jessica Kingsley Publishers, 2018. - 245 p. - ISBN 978-1-78592-092-9 : Б. ц.

Кл.слова (ненормированные):
Guide -- Health -- Mental
Аннотация: This book addresses the specific mental health needs of girls and young women with autism spectrum disorder (ASD). Looking at the ways autism presents differently in girls than in boys, and the mental health conditions that occur most frequently in girls with ASD, this is the essential guide for clinicians and educators on tailoring interventions and support to meet girls' needs.
Экземпляры всего: 1
ХР (1)
Свободны: ХР (1)

Chazal, Edward.
    Oxford EAP: Intermediate/B1+. A course in English for Academic Purposes : учебник / de Chazal. - United Kingdom : Oxford University Press, 2025. - 223 с. + 1 эл. опт. диск (DVD-ROM). - ISBN 978-0-19-400201-1 : 22.500тг.

Рубрики: Английский язык

Кл.слова (ненормированные):
OXFORD, EAP, INTERMEDIATE
Аннотация: Oxford EAP develops the essential skills and academic language for learners who are preparing to study in English at university level, from foundation courses to postgraduate research. With authentic content from Oxford textbooks and videos of lecture extracts, Oxford EAP is an ideal course for learners from a wide range of disciplines. Its clear structure and user-friendly approach make it an ideal resource for experienced EAP tutors as well as teachers who are starting out in the field.
Доп.точки доступа:
Rogers, Louis

Экземпляры всего: 3
ХР (3)
Свободны: ХР (2)